I guess maybe I'm familiar enough with it to just slam it out. I don't recall any low droprate quests as bad as 5%. Although Blizzard has been screwing with stuff lately. Do you remember which quest it was? A lot of those can be skipped if they're too tedious. Like literally ALL the quests on that little island in the NE corner of the map with the ghost pirates underwater and the dragon whelps.

Drustvar is far and away the hardest Alliance zone, which is exactly why you want to do it first. If you have legendary items, they’ll still be usable, and if you don’t, this zone will still be easier early on than it will be later. Drustvar is also extremely fast and will let you jump out ahead of your competition in other zones, which means fewer players around to take your quest objectives.
Congratulations on reaching Level 120! There are a myriad of new things to do. The first thing you should do is head to your faction hub ship where you have been doing your mission table quests and footholds to pick up and complete the quests necessary to unlock World Quests. World Quests will provide you an opportunity to grind reputation levels, acquire gear, and gather Azerite. There are tons of new things to do that we will cover in our Level 120 Battle Guide found here: Level 120 Battle Guide